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VYRO VR Docs

Short Battery Life

IBIS trackers should run 30–50 hours per charge with constant movement, and 50+ is common for social play. If you’re seeing 5-10 hours, something is off. Walk through this.

1. Was it actually fully charged?

Leave it on the dock (or a USB-C cable) from a PC USB port for at least 3-4 hours and check the charging LED has gone out before you pull it. A tracker that isn’t seated properly in its dock slot may not be charging at all — reseat it, USB-C end down.

2. Is it auto-sleeping when you’re not moving?

Trackers should power down after about 15 minutes of stillness. If a tracker stays awake all the time, something’s wrong — possibly stuck in pairing mode or DFU mode.

Hold the button until LED stops. Single-press to boot normally. Re-check battery life.

3. How old is the tracker?

Lithium batteries lose capacity over time. After 3-5 years of typical use, expect 70-80% of original capacity. A tracker that’s been heavily used for a few years legitimately won’t go 50 hours anymore — though it should still go 20+. Spare 120 mAh cells are sold on vyrovr.com if you’re comfortable with a battery swap; otherwise ask support.

The 401230 3.7 V 120 mAh lithium-polymer cell used in IBIS trackers, with its two-pin connector

A brand-new tracker showing very short life is a different issue — see step 5.

4. Storage / temperature damage

Batteries left flat (0% charge) for weeks can permanently lose capacity. Batteries left in hot cars can too. See Battery Care.

If this happened, capacity may be permanently reduced. There’s no software fix.

5. Hardware fault

If a single brand-new tracker dies in hours and the rest of your kit lasts normally, the suspect is the individual tracker — possibly a defective cell.

Reach out via support with:

  • Approximate session length before flat
  • Whether it’s been like this since unboxing or started recently
  • Whether other trackers in the same kit are normal

We can usually diagnose and replace if it’s a manufacturing defect.

Things that are not short battery life

  • A tracker dies in your bag while traveling — likely auto-woke from motion. Power off (hold button) before packing.
  • A tracker dies overnight on a shelf — actually impossible if powered off. If this is happening, the tracker isn’t being powered off; press-and-hold the button until LED is fully off.