Support
Discord — fastest help
The VYRO VR Discord is the best place for setup help, troubleshooting, and questions that aren’t yet covered on this site. The community is active and the team checks in regularly. The #documentation channel carries the most recent setup notes and firmware announcements.
When asking for help, please share:
- If you have Preflight installed, the diagnostics report from its Full Setup Guide → All Set → Export diagnostics button
- Which kit you have (Core / Advanced / Full Body / Lite / Premium) and which receiver (HolyIOT, Styria, or VYRO VR Receiver)
- What you’re trying to do
- What you’ve already tried
- A short video or photo of the symptom if relevant
- Sales, orders, warranty, and everything else: sales@vyrovr.com
Email is right for order issues, warranty/RMA, and slow-burn questions where Discord isn’t the right place. For live troubleshooting, Discord is faster.
Warranty / Returns
See VYRO VR’s Refund Policy and Terms of Service for the formal version. In short: 30 days from delivery to request a return for unused items in original packaging; VYRO VR straps and harnesses carry a 1-year warranty. For a defective tracker, receiver, or dock — email sales@vyrovr.com with your order number and a description of the fault.
Where this documentation lives
The source for this site is on GitHub at VYRO-VR/docs. Every page has an Edit this page link in the footer — corrections and improvements are welcome via PR.
About this content
These pages are AI-generated from publicly available SlimeVR documentation (docs.slimevr.dev) and VYRO VR product information from vyrovr.com, then reviewed and edited by the VYRO VR team. Some details may still be inaccurate or out of date. If you spot a discrepancy, please open an issue or pull request on the repository — that’s the fastest way to get it fixed for everyone.
Credits
Several infographics on this site are by Spazzwan from the SlimeVR community, reproduced with permission from Spazzwan’s infographic album. Product photos are VYRO VR’s own.
Other useful links
- VYRO VR Preflight — VYRO’s desktop setup app (pairing, firmware, calibration, diagnostics export for support)
- VYRO VR firmware releases
- vyrovr.com (storefront and blog) · Contact
- VYRO VR on YouTube · VYRO VR on TikTok
- SlimeVR project home
- SlimeVR upstream documentation (deep technical reference; the Smol Slimes section covers the nRF firmware IBIS runs)
- SlimeVR community Discord (for SlimeVR-wide questions, not VYRO VR-specific)